Customer challenges
  • Organisations are currently facing a global challenge: they need to increase performance and promote innovation in a challenging business context. Technologies are the way to meet these objectives and are the cornerstone of every business.
    Devoteam's expert teams support businesses in their transformation through targeted best-in-class offers.
    Facing these technological challenges, our clients need to find an answer to the following questions:

    • How can I be sure that technology efficiently supports our business transformation?
    • What is the best way to ensure the benefits of my transformation programme?
    • How do I need to reorganise my IT teams to get more efficiency and stronger innovation?
    • How can I gear up my business to stay ahead in the digital race?
Customer benefits
  • Safely drive complex transformation towards sustainable benefits
    • Ensure objectives are reached
    • Measure progress and benefits
    • Create a transformation dynamic across your organisation
    • Reduce transformation costs and delays
  • Maximise IT efficiency through organisation, processes, applications, data and infrastructures
    • Cut IT costs
    • Improve IT quality
    • Reduce delivery time for IT services
  • Seize innovative technologies to support the development of your business
    • Support new business models through the right use of IT
    • Optimise your business operations costs through IT automation
Our value propositions
  • Bring success to your transformation
    Devoteam has the right capacity to secure your transformation programme. Our 250+ transformation experts enable you to connect your business challenges to technologies.
  • Modernise your IT
    IT Service Excellence is Devoteam's solution to reorganise your IT department to gain efficiency. Devoteam helps build your IT roadmap to gain business efficiency, improving your processes. These changes deliver an economical governance of your IT and improve your applications and infrastructure management.
  • Enhance your business through technology
    Faced with the complex and rapidly changing environment, organisations have to develop new skills to be innovative.
Case studies
  • Devoteam transforms service management for global finance house
    Devoteam enhances communication at worldwide finance house with streamlined regional centres of IT service excellence.
  • Veolia Water : Building operational excellence with mobile solutions
    Early in 2011, Veolia launched a major transformation programme to reduce annual field intervention costs by €75 million by December 2014 while making the field force even more proactive.
  • Devoteam achieves IT service excellence through strategic integration of ServiceNow with CA Nimsoft
    Leading UK bingo retailer Gala Retail called on Devoteam to help it optimise service management and IT performance across its entire operation through a unique, integrated solution involving ServiceNow and CA-Nimsoft Monitor technologies.
  • Enhanced early warning system by Devoteam for major credit card issuer is a world first in IT Service Assurance
    Devoteam helped the card issuer reduce risk by leveraging CA eHealth to monitor business activity in real-time and improve early visibility of potential problems.
  • 360 degrees around IT at Borsen
    In 2011 Børsen, the leading business newspaper in Denmark, launched a major streamlining exercise across the entire organisation. Børsen's management had an ideas that there was potential for efficiency improvements, but needed help to identify where to find the biggest gains.
  • The Danish Financial Sector Collaborates for Digital Business Process
    Before digital registration of title to land and property was launched in September 2009, it was an essential requirement for all banks and mortgage lenders to have a common digital infrastructure. This would ensure that all parties in the financial sector were effectively and securely connected to the Danish Court Administration’s electronic registration.
  • Implementing a new Group Records Management Policy for DONG Energy
    DONG Energy Wind Power is a market leader in offshore wind energy and a fast-growing business unit within DONG Energy. Its continuing focus on optimising business processes and establishing best practices led them in 2012 to engage Devoteam in a project that would help them best identify, manage and share their business-critical information across the business unit.
  • Devoteam Helps the Nationwide Building Society Transform Service
    Devoteam helped the Nationwide Building Society transform service management by consolidating the service desks of its three recently acquired regional building societies – Cheshire, Derbyshire and Dunfermline. As a result, the whole organisation is adopting ServiceNow for its core IT service management.
  • Maersk Line - One-click shipping
    Maersk needed to develop market opportunities by adapting change to its business model and operations.
Meet our experts
Do you wish to learn more about IT Transformation?